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Service project / Website & retail technology / Pensacola, Florida

Tri-District Intergroup Central Office

Helping a local service organization make the everyday work easier.

I rebuilt the Tri-District Intergroup Central Office website to make local meeting information and recovery resources easier to navigate. The service project includes a Community Wall, a 7th Tradition page and ongoing event and content updates. I also helped set up PayPal retail POS and a receipt printer, replacing duplicate paper receipt forms with a simpler way to provide receipts.

What the work included

  • Website rebuild and content organization
  • Navigation, accessibility and mobile usability improvements
  • Community Wall and 7th Tradition page
  • Ongoing event and content updates
  • PayPal retail POS and receipt printer setup

The project in context

This work brings together Build, Grow services around the needs of the business.

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A practical change at the counter

Small operational details matter, especially in a service organization. Moving from purchased duplicate receipt forms to a receipt printer reduced the recurring cost of paper and made the checkout routine more straightforward.

A practical improvement / Paper costs

A smaller paper bill.

Duplicate receipt forms

$1,500

per year

Receipt paper

$21–$30

every two years

About 99% lower paper costs when compared on an annual basis.

Based on the former $1,500 annual spend and my purchase of ten receipt rolls for about $21, expected to last two years. The new estimate is $10.50–$15 per year for paper. This comparison excludes the one-time printer purchase; paper prices and usage can change.

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